Bespoke Care is a trading name of Bespoke Care Consultants Limited which is a UK Registered Company, Registered No: 8790074.
Your Personal Information
We collect and retain personal information from you so that we may provide you with details of care businesses or care properties that may match your requirements or to communicate with you in respect of businesses or properties we may be selling. Also, to enquire if you may be considering selling. We may send you details of other related services we can provide. Bespoke Care may also contact you via newsletters or press releases.
Except where we are obliged to retain details for statutory purposes we would keep your details securely for at least three years after which we would delete them unless you have agreed to us keeping in touch with you.
The information will be kept securely and unless advised and agreed separately will not be shared with any other organisation unless it is required to do so by law.
The sort of personal information we may keep?
We will keep ways to allow us to communicate with you, typically:
Your name and address and email address.
Telephone numbers – landline and mobiles.
The type of properties you seek and your experience in the care sector and details of other care businesses you may own.
Also, so we can match your needs and advise on regulation and training where required and suitable funding pathways.
Details of your funding and available funds. (Vendors wish to be sure that a potential purchaser is in a good financial position to buy). Viewings may not be arranged until this information is forthcoming.
If at any time you provide us with non-personal or company / business information. This information will be retained securely for an indeterminate period.
Reporting and removal from records
You may request us to supply to you a copy of the personal information we have retained on our system and you may request removal of the personal information and, provided there is no statutory reason why we must retain it, we will remove it from our database. Such removal will mean we are unable to communicate directly with you.
Bespoke Care is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. When using our website you consent to the data practices described in this statement.
There is non-personally identifiable information about your computer hardware and software that is automatically collected by our website. In common with almost all websites, this information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by our company for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the website.
Bespoke Care suggests you review the privacy statements of other websites you choose to link to either via our websites or at any other time so that you can understand how they work, use and share your information. Bespoke Care is not responsible for the privacy statements or other content on other websites.
We do not sell, lease or rent its customer data to any third parties.
Bespoke Care and its website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: a) conform to the edicts of the law or comply with legal processes served on our company or on our website, b) protect and defend the rights or property of our company, and c) act under exigent circumstances to protect the personal safety of users of Bespoke Care, or the public.
The Bespoke Care website uses "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page and cookies assist recalling your information on subsequent visits to the website. When you return to the same website the information you previously provided can be retrieved.
You will be asked to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you would prefer. Declining the cookies may mean you are not be able to fully experience all the features of the Bespoke Care or other websites when you visit.
The security of your Personal Information
Bespoke Care secures your personal information from unauthorised access, use or disclosure.
We secure the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.
Changes to this Statement
Bespoke Care may occasionally update this Statement of Privacy to reflect our company and customer feedback. We encourage our clients to regularly review this Statement of Privacy, so they are fully informed of how Bespoke Care is protecting your information.
Bespoke Care welcomes your comments regarding this Statement of Privacy. If you believe that we are not adhering to this policy, please contact us immediately and we will endeavour to resolve your issue as quickly as possible.
If we feel we have a legal right not to deal with your request, or to action in different way to how you have requested, we will inform you of this at the time. You should also contact us as soon as possible on you becoming aware of any unauthorised disclosure of your personal data, so that we may investigate and fulfil our own regulatory obligations.
Contact Details: [email protected]
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are not happy with the way that we handle your personal data. You can contact the ICO at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or by calling the ICO’s helpline on 0303 123 1113.
Also, please note that where you provide consent to us using your personal data, you are entitled to withdraw that consent at any time. You can do this by informing us – Contact details: [email protected]